Ducati was one of the first gate openers manufacturers to integrate e-commerce in the sales process (1999).
We nowadays believe that only e-commerce direct sales mode can virtually eliminate the distance between manufacturer and client
Direct and honest communication between manufacturer and the client could be hindered by overlapping unqualified intermediaries. That's why we decided to only sell online.
Our efforts are aimed at providing not only an innovative product, but also tailored and helpful customer care in order to make our client feel part of a big family.
We build a unique manufacturer /client relationship
Since DUCATI was founded, everything we have done begins with the client. Ends with the client. Includes the client everywhere along the way. That achieves a lot for both of us.
- We constantly draw on our direct, one-on-one customer relationships to improve the Ducatihome.it experience.
- With direct insight into your requirements, wants and needs, ducatihome.it is built specifically around your satisfaction, striving to exceed your expectations.
- After you purchase a Ducati product, you can keep peace of mind that we'll stay on your side throughout lifetime to assist you in case of any kind of issue or needs
Easily find the perfect product that fits your needs
- On ducatihome.it it's getting easier to purchase the right product that fit your needs, you can use the "product filter" that you find on the left side. This will guide you in finding the ideal product for you
- If this is not enough our tailored customer care can help choosing the perfect opener at best price.
- If you have specific or special requirement, as manufacturer we're always ready to offer a specific solution tailored on your requirements. Just e-mail us and tell us your desires. Our team will be back to you with a customized offer.
Look up information, reading reviews and opinions that other have published in order to make a definitive decision before purchase. Customer's satisfaction build our reputation and.
Order anytime and get express delivery to your doorstep , everywhere in the world
- Express shipment? that's a standard to us. We deliver worldwide by major express couriers. You can easily track where your order is in real time. Just log in into your account to simply check where your parcel is and when will be delivered.
- Received a damaged product? No problem: report us within 3 days and we'll immediately take care of replace it.
- Ordered the wrong Item? No problem: report us and we'll arrange exchange with different model
- Want to cancel the order? No problem: you can return it and get refund
Independent installers can also benefit from our fair and transparent sales policy.
We select installers of proven competence and seriousness that espouse our policy to provide clients with a quick efficient and timely professional service.
If you qualify to become a DUCATI HOME AUTOMATION affiliate installer, you get access to valuable benefits that we''ll help to grow your business.
- Customers installation or maintenance demand will be redirected to the nearest local affiliate installer.
- Earn a prize reward once the product has been installed
- Gain more prospects and boost your business
E-COMMERCE RETAIL ( DROP SHIPPING)
Are you running an e-commerce retail store and want to add Ducati's products in your catalogue? You can become a DUCATI HOME AUTOMATION authorized Drop Shipper and start earning immediately.
- You can carry little or no inventory and earn commission on orders passed on.
- The ordered goods are 'drop shipped' directly to the customer.
- We take care of delivery and customer care
You can earn points by simply referring our products to your friends.