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Automatic Gate Openers, Garage Door Openers and French Window Shuttered Doors

Privacy Policy

DUCATI Privacy

This policy statement describes how the website is managed in connection with the processing of personal data provided by users who visit the website, as well as the methods used to process the data transmitted by the data subject to the Data Controller through this website.


This statement is made pursuant to Art. 13 of Italian Legislative Decree no. 196/2003 - Code on the protection of personal data, to those who interact with the web services of the company owner of the online store for products bearing the DUCATIHOME brands - with head office at Italy which can be accessed electronically through the web address:, the homepage of the DUCATIHOME E-Commerce website.


This statement is made only for the website in question, and not for other websites which users may access through the links contained in this website.


Types of data processing

The terms processing refers to: any operation or set of operations, carried out with or without the aid of electronic instruments, concerning the collection, recording, organization, retaining, consultation, processing, editing, selection, extraction, comparison, use, interconnection, blocking, communication, deletion and destruction of data, including data not entered in a database. No data will be disseminated.


Place of data processing

The data processing associated with the web services of this website takes place at the aforementioned head office and on servers located at the company's  factory located in Fidenza, Italy. The data processing is carried out exclusively by personnel specifically in charge of the processing, belonging to categories assigned to the following tasks: marketing, commercial, administrative and accounting, technical-computer systems, quality control and product management, customer relations, or by personnel in charge of occasional maintenance operations.


Data processing methods

Personal data is processed, also by automatic and electronic means, for the time that is strictly necessary to achieve the purposes for which such data was collected.

Specific security measures have been implemented to prevent data loss, unlawful or improper uses and unauthorized access. These measures include the secure https protocol for certain confidential parts of the website and its applications, as well as protection against unauthorized access to the servers and to the other data processors being used.


The personal data provided by users who register to the website or send orders or request informative materials (reports, newsletters, replies to inquiries, etc.) is used solely for the purpose of performing the requested service, and it is forwarded to third parties who are not appointed by the Data Controller as persons or entities assigned to or responsible for the processing (subject to the consent of the person concerned or for the service needed for contract performance or as required by the law) only in cases where it is necessary for such purposes.


Types of processed data


Surfing data and relevant purposes

During regular operation, the computer systems and software procedures used by this website acquire certain personal data whose transmission is implicit in the use of Internet communication protocols.


This is information which is not collected in order to be associated with a particular person, but that by its very nature could, through processing and combination with data held by third parties, enable users to be identified.


This data is used for the sole purpose of obtaining anonymous statistical information on website use, and to make sure that the website is functioning properly (please also refer to the paragraph on Cookies). The data may be used by the pertinent authorities to ascertain responsibility in hypothetical cases of computer-related crime to the detriment of the website.


Personal data voluntarily provided by the user may also be processed. Certain surfing data may be transferred outside the European Union, only towards third-party countries considered secure pursuant to art. 44 of the Privacy Code.



The use of session cookies (which are not permanently stored on the user's computer and disappear when the browser is closed) is strictly limited to the transmission of session identification codes (consisting of random numbers generated by the server) required to allow secure ad efficient browsing of the site and of its applications.


The session cookies used on this site avoid the use of other IT techniques that could jeopardize the confidentiality of the user's surfing and do not allow for the acquisition of personal data identifying the user.


This website uses certain systems that analyze user browsing to create statistics on the visits or to improve the contents being offered, show products that are similar to one another and, if necessary, to position targeted advertising in web pages. The system used is Google Analytics, a web analysis service provided by Google Inc. ("Google"). Like other systems, Google Analytics uses "cookies", which are text files stored in your computer to enable the website to analyze how users use the website. Information generated by the cookie on your use of the website (including your IP address) will be transmitted to and stored by Google servers in the United Kingdom. Google will use this information to track and examine your use of the website, to compile reports on website activities for website operators and to provide other services related to website activities and Internet use. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on behalf of Google. Google will not associate your IP address with any other data possessed by Google. You may refuse to use cookies by selecting the appropriate settings on your web browser, but doing so could prevent you from using all the functions of this website. By using this website, you consent to the processing of your data by Google for the methods and for the purposes     indicated above.


No other use is made of cookies for the transmission of information of a personal nature, nor will other permanent cookies or other user tracking systems be used. Please note that you can set your browser software (e.g. Firefox, Internet Explorer, Safari, Chrome) so that it will not accept cookies, thereby activating the so-called anonymous surfing. By doing so, no information will be processed through these systems.


Provision of data other than surfing data and relevant purposes

Apart from what was specified with respect to surfing data, users are free to accept or refuse, at the time of registration, the monitoring for profiling and marketing purposes of their surfing choices on the website (e.g., which products they look at), and to provide or refuse to provide personal data not necessary for order execution, which is listed in the registration/sign up forms (some by specific and separate request for informed consent for any processing that require it) or in any case indicated during contacts with Ducatihome E-COMMERCE when requesting the sending of informative material or other communications (e.g., the management of personal contact requests for quotations or information on the products offered by DUCATIHOME E-COMMERCE). The optional, explicit or voluntary sending of electronic mail to the addresses indicated on this website, or through communication forms, entails the subsequent acquisition of the sender's address, needed for replies to requests, as well as of any other personal information contained in the message. Specific summary information and requests for consent will be progressively posted or displayed on the website pages dedicated to particular services (e.g. signing up for newsletters, registration, product orders). Failure to provide such data may, in some cases, make the request unobtainable. After surfing on this site or voluntarily registering to it, data pertaining to identified or identifiable people may be processed, along with data which is not sensitive or data suited to revealing the users' health condition, except for information freely sent to Ducatihome E-Commerce by the users, who nevertheless should consider themselves warned not to use transmission protocols or connections which are not encrypted when sending sensitive data. In fact, there is no https secure protocol installed on the website Payment services are carried out on the bank's secure server with https protocol, since this service is not managed directly by the Data Controller.


Rights of Data Subjects

The subjects to whom the personal data refers have the right to obtain, at any time, confirmation of its existence or otherwise, we well as to know its content and origin, verify its accuracy or ask for it to be supplemented, updated or corrected (art. 7 of Italian Legislative Decree 196/2003). Pursuant to the aforementioned article, users have the right to request that data processed in violation of the law be deleted, converted into anonymous form or blocked or, in any case, to object to its processing on legitimate grounds.


All request should be sent to the mailing address of the Data Controller or by e-mail to: